The Business Case for Employee Privacy

Empirical Analysis of the Effects of Employee Privacy on Empowerment, Creativity, and Job Satisfaction

2013. Tab., Abb.; XIV, 163 S.
Available as
69,90 €
ISBN 978-3-428-13826-5
69,90 €
ISBN 978-3-428-53826-3
Price for libraries: 106,00 € [?]
86,90 €
ISBN 978-3-428-83826-4
Price for libraries: 129,00 € [?]


Privacy poses a challenge to companies, which strive to strike a balance between economic interests and moral obligations. Employees claim their right to privacy, but economic reasoning seems to warrant restrictions of employee privacy, since less privacy means more control. However, is there really a conflict between privacy and profit?

In his study Andreas Ostermaier investigates effects of employee privacy that are in line with company interests and thus might resolve the conflict between privacy and profit. Specifically, the author investigates how intrinsic motivation, creativity, and job satisfaction are related to privacy. It turns out that employees who can achieve as much privacy as they desire are more motivated and more satisfied with their job.

The study contributes to the ongoing debate about privacy in organizations as well as society at large. It introduces a measure to quantify the manifold aspects of privacy and finds support for positive effects of privacy, but also shows that these effects are not obvious. The study is therefore a first step toward making the business case for employee privacy.


1. The Business Case for Employee Privacy

The Ethical Challenge of Employee Privacy – An Analytical Approach to the Privacy Challenge – Making the Business Case for Employee Privacy

2. Conceptualization of Employee Privacy

The Relationship between Privacy and Control – The Balance between Achieved and Desired Privacy – Perceived vs. Objective Privacy – Privacy Regulation Behaviors

3. Development of a Measure of Employee Privacy

The Development of Measures – Development of the Initial Items – Validation of the Measure – Final Measure of Employee Privacy

4. The Effects of Privacy on Creativity and Job Satisfaction

Privacy and Creativity – Privacy and Job Satisfaction – The Mediating Effects of Empowerment – The Control Variables and their Effects

5. Empirical Test of the Effects of Privacy

Research Setting, Participants, and Procedures – The Measures – Statistical Procedures – Results of the Empirical Analysis

6. Discussion of the Results

Summary of the Results – Limitations and Implications for Research – Managerial Implications

Appendix A–D

Statistics and Tests – Tables – German Questionnaire – English Questionnaire



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